These policies may be updated without notice. Be sure to check this page periodically for any updates.
All visitors to the convention must have a completed registration form and waiver to acquire or claim their convention passes. Registration can be carried out upon your arrival at the convention. Or, speed up your entry by registering in advance!
Attendees 12 years and under must be accompanied by an adult chaperone at all times. The chaperone may be anyone of 18 years of age or older.
At least one piece of government-issued identification with a photo and birth date must be presented if you are claiming an adult pass.
The following ID is acceptable for claiming a convention pass (adult or minor):
Note: If an attendee does not have any identification, they will not be able to pick up a pre-registered pass.
|Mail:||Cheque, Money Order|
|In-person/At the door:||Cash, Debit, Credit (Visa / MasterCard)|
Please make all cheques and money orders payable to “Vancouver Anime Convention Society”
In the event that a cheque is returned NSF, the convention pass will not be issued until all outstanding payments have been received. We reserve the right to charge an additional cancellation fee for all NSF payments.
When can I email the treasurer?
NEVER! Anything and everything that has to do with registration needs to go through the Registration department. If you email the treasurer about a registration issue it takes twice as long to be answered. We can be contacted at email@example.com.
If I send you an email when can I expect a reply?
If it’s a basic question you can expect a reply within 2 days, but please remember that staff members have other obligations outside of AE and it can sometimes take longer. If it’s regarding your registration form please wait 4 to 6 weeks.
Do I have to use my real name when I register, or on my badge?
Yes, Anime Evolution requires a complete full legal name when registering as we need to know who the pass belongs to.
I registered for Anime Evolution but haven’t paid yet what happens?
To qualify for the pre-registration price that you have registered for, you must submit the payment by the deadline date. Mail-in payments must be postmarked no later than the deadline date.
I missed the deadline!
If you have missed your deadline cut off you are required to pay the next tier pricing. Failure to submit the payment can result in you having to pay at the convention price and/or becoming unregistered. Please email registration directly with any questions or concerns.
What is so great about the Gold Pass?
The Gold Pass not only allows you access into the convention for the three days but gets you perks such as VIP pass pick-up, front-of-the-line privileges, early admission to the dealers room, exclusive swag, a seat to A New World: intimate music from FINAL FANTASY concert and a ticket to the Guest Meet & Greet Reception!
I lost my badge at the convention. Can I get a new one?
Yes, you can get a replacement badge from Registration, however you will be charged the full cost of a badge bought at the convention. If you later find your original badge, however, you can return your replacement to Registration for a complete refund.
What is the group discount rate?
The group discount rate is $5 per pass off the current pre-registration price for a group of 10 persons or more.
How should a group register?
To register as a group start by picking a name for the group. To register via mail or in person have everyone fill out a form, turn in a lump sum payment. To register online send the Registration Team a list of your group along with their information (names, birthdates, address, email address) and submit the payment via paypal at firstname.lastname@example.org
Who qualifies as a guardian?
The chaperone may be anyone of 18 years of age or older.